Common questions about designmycard
What is an ANZ designmycard?
An ANZ designmycard is a fun way to personalise your ANZ Access1 card with an image that you choose, subject to the ANZ designmycard Image Guidelines and Terms and Conditions.
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How do I create my ANZ designmycard?
To create your ANZ designmycard, simply visit the ANZ designmycard website www.designmycard.com.au, where you can upload your favourite image or choose one from our image library.
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Can anyone create an ANZ designmycard?
If you have an ANZ Access1 Advantage Account with an ANZ Access card, just follow the directions on www.designmycard.com.au to create your ANZ designmycard.
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I have an ANZ Access Advantage account. Can I design my card?
ANZ designmycard is available to customers with an ANZ Access card only.

Access

ANZ designmycard is currently unavailable for an ANZ Access Visa Debit card.
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Can joint account holder(s) create an ANZ designmycard?
Yes, your additional cardholder(s) or joint account holder(s) can create their own ANZ designmycard by visiting www.designmycard.com.au.
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Do all cards on the account have the same image?
No, joint account holder(s) may select their own design for their card, as long as they adhere to the ANZ designmycard Image Guidelines.
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How long does my image last on my ANZ designmycard?
Your image lasts for 34 months for ANZ Access1 cards.
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How long will it take for my ANZ designmycard to arrive?
Once your image has been accepted, your ANZ designmycard will be sent to you within ten business days.
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How often can I change the image on my ANZ designmycard?
You can change the image on your ANZ designmycard as often as you like.
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What if my image is rejected?
ANZ will reject an image if it does not meet our Image Guidelines or if it is in breach of a third party's copyright.

If we send you an email advising that your image has been rejected, simply follow the instructions provided in the email to redesign your card using a new image of your own or one from our image library. You will not be charged a fee for a rejected image.

If you do not upload an acceptable image within five business days of your initial application you may need to place another order for an ANZ designmycard.

Will my existing ANZ Access card number, terms and conditions or PIN change once I request an ANZ designmycard?
No. Personalising your ANZ Access card changes the appearance of your card only. Your card number, account number, PIN (if one is loaded) and the ANZ Saving & Transaction Products Terms and Conditions content for your product will not change.
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Will retailers accept my ANZ designmycard?
Yes. Your ANZ designmycard works just like a regular ANZ card. If a retailer doesn't recognise it, just explain that it's an ANZ designmycard.
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What is the maximum provision for customer name on the Access card?
26 characters including title and spaces.
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I can't find the answer to my question
If you have a question that is not answered by these FAQ, please call us on 1800 260 204.
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1 ANZ designmycard is only available with an ANZ Access card linked to an Access Advantage account. ANZ designmycard is currently unavailable for ANZ Access Visa Debit cards or ANZ Access cards linked to other accounts.